Obviously, any Santa Rosa residential roofing contractor wants to make money – they couldn’t stay in business if they didn’t! However, the smart roofing contractors know that their business will be most successful if they make a legitimate attempt to look out for their customers’ long-term best interests.
After all, a roof will stand on a home for years or decades. A satisfied client is one who’ll be able to testify, year after year, “Yes, that contractor did a great job on my roof!” Those are the sorts of roofers you should look for, when choosing between competing bids.
How to Know a Santa Rosa Residential Roofing Service Is Looking Out for Your Best Interests
- They have special manufacturer designations.
Most companies producing roofing materials, such as shingles, also offer certifications and special designations to roofing contractors who go above and beyond. These designations usually involve attending ongoing special training, or allowing audits of their work to guarantee quality. A roofer who has one or more of these manufacturer designations has proven themselves to be truly concerned with the quality of their work, as well as their reputation.
- They offer extended warranties.
They say they’ll do excellent work – but are they willing to stake money on it? Another sign that a roofer is going to look out for you is that they offer extended multi-year warranties on their work. Be wary of those who don’t, since it suggests they don’t truly have faith in their own abilities.
- They don’t offer to help with insurance.
This is a counter-intuitive one. In cases where you’re hiring a roofing contractor to repair damage that’s covered under your insurance, sometimes the roofers will offer to handle the claim on your behalf and\or pay the deductible. In most states this is actually illegal. Unless you’re certain that this is acceptable practice in your state, it indicates the roofer is engaging in shady dealing.
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